Never Stop Believing in Yourself
A few times over the years I’ve shared this quote by Ross Perot: “Most people give up just when they’re about to achieve success. They…
Finding the Gaps in Your Market
We're through the first quarter and well into 2017. For most photographers business is picking up and the “season” has started, but that doesn't mean…
Procrastination – Get That Monkey Off Your Back
It's an almost typical Sunday morning. I woke up pleased with myself for "sleeping in.” After all, it was almost 8 o'clock and every day…
The Not-So-Secret Weapon Of Customer Service
In business, "service" is the name of the game. I've written a lot about Customer Service because it's the strongest weapon you have in the…
How to NOT Handle a Customer Service Problem
This story is a great lesson in what not to do when it comes to customer service. The short version scenario goes like this: I…
