When You’ve Got an Angry Customer…
Intro by Skip Cohen This post about dealing with angry customers from Shep Hyken’s archives really hit home. My frontline experience in Customer Service…
Learning From Your Critics
Intro by Skip Cohen There’s so much incredible content on the Photofocus.com website. Wandering through their archives, I found this post from Julie Powell, and…
You Don’t Need a Studio to Create Portraits All Year Long – Part I of 2
Intro by Skip Cohen Sarah Petty’s Joy of Marketing blog should be required reading for every photographer in business! It’s jam-packed with great content. Sarah…
When Others Zig – You Have to Zag
Intro by Skip Cohen Going back at least 4-5 years ago, I finally got to sit in an entire day of Bev and Tim Walden's…
Continuity in Your Brand
Intro by Skip Cohen When I was a kid, we had a neighbor who was a builder. It seemed like he was adding another room…
