March 31, 2022 Shep Hyken When You’ve Got an Angry Customer… Intro by Skip Cohen This post about dealing with angry customers from Shep Hyken’s archives really hit home. My frontline experience in Customer Service… Read More→ March 9, 2022 Skip Cohen An Old Lesson From a Hot Dog Vendor "A person who stops marketing to save money is a person who stops his clock to save time!" Henry Ford Every year or so… Read More→ March 2, 2022 Beverly Walden When Others Zig – You Have to Zag Intro by Skip Cohen Going back at least 4-5 years ago, I finally got to sit in an entire day of Bev and Tim Walden's… Read More→ February 23, 2022 Beverly Walden Continuity in Your Brand Intro by Skip Cohen When I was a kid, we had a neighbor who was a builder. It seemed like he was adding another room… Read More→ February 9, 2022 Skip Cohen Building a Strong Foundation for the New Year The pandemic has changed everything in our lives over the last two years. But hunkering down is about your health – NOT about your business.… Read More→ January 24, 2022 Shep Hyken The Customer Service Gap Intro by Skip Cohen “What you hope your customers will perceive as good customer service and how they perceive it are two different things.” Well,… Read More→ January 18, 2022 Skip Cohen Do You Offer a Legacy Program? I shared this post on my own blog before the holidays. It’s about a program you should be offering all year long! Here's the concept:… Read More→ January 3, 2022 Photofocus Keep Your Clients and Build Your Business Intro by Skip Cohen Photofocus.com joins Marathon’s blog content this month. There’s so much great information in their archives and being published fresh every day!… Read More→ December 27, 2021 Shep Hyken Which Customers Do You Want to Keep? Intro by Skip Cohen “Everyone, regardless of how much they spend, should feel happy, respected and appreciated.” Your greatest marketing tool is relationship building and… Read More→ November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→ Previous 1 2 3 4 … 25 Next Page 2 of 25 Posting....
March 9, 2022 Skip Cohen An Old Lesson From a Hot Dog Vendor "A person who stops marketing to save money is a person who stops his clock to save time!" Henry Ford Every year or so… Read More→ March 2, 2022 Beverly Walden When Others Zig – You Have to Zag Intro by Skip Cohen Going back at least 4-5 years ago, I finally got to sit in an entire day of Bev and Tim Walden's… Read More→ February 23, 2022 Beverly Walden Continuity in Your Brand Intro by Skip Cohen When I was a kid, we had a neighbor who was a builder. It seemed like he was adding another room… Read More→ February 9, 2022 Skip Cohen Building a Strong Foundation for the New Year The pandemic has changed everything in our lives over the last two years. But hunkering down is about your health – NOT about your business.… Read More→ January 24, 2022 Shep Hyken The Customer Service Gap Intro by Skip Cohen “What you hope your customers will perceive as good customer service and how they perceive it are two different things.” Well,… Read More→ January 18, 2022 Skip Cohen Do You Offer a Legacy Program? I shared this post on my own blog before the holidays. It’s about a program you should be offering all year long! Here's the concept:… Read More→ January 3, 2022 Photofocus Keep Your Clients and Build Your Business Intro by Skip Cohen Photofocus.com joins Marathon’s blog content this month. There’s so much great information in their archives and being published fresh every day!… Read More→ December 27, 2021 Shep Hyken Which Customers Do You Want to Keep? Intro by Skip Cohen “Everyone, regardless of how much they spend, should feel happy, respected and appreciated.” Your greatest marketing tool is relationship building and… Read More→ November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→ Previous 1 2 3 4 … 25 Next Page 2 of 25 Posting....
March 2, 2022 Beverly Walden When Others Zig – You Have to Zag Intro by Skip Cohen Going back at least 4-5 years ago, I finally got to sit in an entire day of Bev and Tim Walden's… Read More→ February 23, 2022 Beverly Walden Continuity in Your Brand Intro by Skip Cohen When I was a kid, we had a neighbor who was a builder. It seemed like he was adding another room… Read More→ February 9, 2022 Skip Cohen Building a Strong Foundation for the New Year The pandemic has changed everything in our lives over the last two years. But hunkering down is about your health – NOT about your business.… Read More→ January 24, 2022 Shep Hyken The Customer Service Gap Intro by Skip Cohen “What you hope your customers will perceive as good customer service and how they perceive it are two different things.” Well,… Read More→ January 18, 2022 Skip Cohen Do You Offer a Legacy Program? I shared this post on my own blog before the holidays. It’s about a program you should be offering all year long! Here's the concept:… Read More→ January 3, 2022 Photofocus Keep Your Clients and Build Your Business Intro by Skip Cohen Photofocus.com joins Marathon’s blog content this month. There’s so much great information in their archives and being published fresh every day!… Read More→ December 27, 2021 Shep Hyken Which Customers Do You Want to Keep? Intro by Skip Cohen “Everyone, regardless of how much they spend, should feel happy, respected and appreciated.” Your greatest marketing tool is relationship building and… Read More→ November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→ Previous 1 2 3 4 … 25 Next Page 2 of 25 Posting....
February 23, 2022 Beverly Walden Continuity in Your Brand Intro by Skip Cohen When I was a kid, we had a neighbor who was a builder. It seemed like he was adding another room… Read More→ February 9, 2022 Skip Cohen Building a Strong Foundation for the New Year The pandemic has changed everything in our lives over the last two years. But hunkering down is about your health – NOT about your business.… Read More→ January 24, 2022 Shep Hyken The Customer Service Gap Intro by Skip Cohen “What you hope your customers will perceive as good customer service and how they perceive it are two different things.” Well,… Read More→ January 18, 2022 Skip Cohen Do You Offer a Legacy Program? I shared this post on my own blog before the holidays. It’s about a program you should be offering all year long! Here's the concept:… Read More→ January 3, 2022 Photofocus Keep Your Clients and Build Your Business Intro by Skip Cohen Photofocus.com joins Marathon’s blog content this month. There’s so much great information in their archives and being published fresh every day!… Read More→ December 27, 2021 Shep Hyken Which Customers Do You Want to Keep? Intro by Skip Cohen “Everyone, regardless of how much they spend, should feel happy, respected and appreciated.” Your greatest marketing tool is relationship building and… Read More→ November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→ Previous 1 2 3 4 … 25 Next Page 2 of 25 Posting....
February 9, 2022 Skip Cohen Building a Strong Foundation for the New Year The pandemic has changed everything in our lives over the last two years. But hunkering down is about your health – NOT about your business.… Read More→ January 24, 2022 Shep Hyken The Customer Service Gap Intro by Skip Cohen “What you hope your customers will perceive as good customer service and how they perceive it are two different things.” Well,… Read More→ January 18, 2022 Skip Cohen Do You Offer a Legacy Program? I shared this post on my own blog before the holidays. It’s about a program you should be offering all year long! Here's the concept:… Read More→ January 3, 2022 Photofocus Keep Your Clients and Build Your Business Intro by Skip Cohen Photofocus.com joins Marathon’s blog content this month. There’s so much great information in their archives and being published fresh every day!… Read More→ December 27, 2021 Shep Hyken Which Customers Do You Want to Keep? Intro by Skip Cohen “Everyone, regardless of how much they spend, should feel happy, respected and appreciated.” Your greatest marketing tool is relationship building and… Read More→ November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→ Previous 1 2 3 4 … 25 Next Page 2 of 25
January 24, 2022 Shep Hyken The Customer Service Gap Intro by Skip Cohen “What you hope your customers will perceive as good customer service and how they perceive it are two different things.” Well,… Read More→ January 18, 2022 Skip Cohen Do You Offer a Legacy Program? I shared this post on my own blog before the holidays. It’s about a program you should be offering all year long! Here's the concept:… Read More→ January 3, 2022 Photofocus Keep Your Clients and Build Your Business Intro by Skip Cohen Photofocus.com joins Marathon’s blog content this month. There’s so much great information in their archives and being published fresh every day!… Read More→ December 27, 2021 Shep Hyken Which Customers Do You Want to Keep? Intro by Skip Cohen “Everyone, regardless of how much they spend, should feel happy, respected and appreciated.” Your greatest marketing tool is relationship building and… Read More→ November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→ Previous 1 2 3 4 … 25 Next Page 2 of 25
January 18, 2022 Skip Cohen Do You Offer a Legacy Program? I shared this post on my own blog before the holidays. It’s about a program you should be offering all year long! Here's the concept:… Read More→ January 3, 2022 Photofocus Keep Your Clients and Build Your Business Intro by Skip Cohen Photofocus.com joins Marathon’s blog content this month. There’s so much great information in their archives and being published fresh every day!… Read More→ December 27, 2021 Shep Hyken Which Customers Do You Want to Keep? Intro by Skip Cohen “Everyone, regardless of how much they spend, should feel happy, respected and appreciated.” Your greatest marketing tool is relationship building and… Read More→ November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→ Previous 1 2 3 4 … 25 Next Page 2 of 25
January 3, 2022 Photofocus Keep Your Clients and Build Your Business Intro by Skip Cohen Photofocus.com joins Marathon’s blog content this month. There’s so much great information in their archives and being published fresh every day!… Read More→ December 27, 2021 Shep Hyken Which Customers Do You Want to Keep? Intro by Skip Cohen “Everyone, regardless of how much they spend, should feel happy, respected and appreciated.” Your greatest marketing tool is relationship building and… Read More→ November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→ Previous 1 2 3 4 … 25 Next Page 2 of 25
December 27, 2021 Shep Hyken Which Customers Do You Want to Keep? Intro by Skip Cohen “Everyone, regardless of how much they spend, should feel happy, respected and appreciated.” Your greatest marketing tool is relationship building and… Read More→ November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→ Previous 1 2 3 4 … 25 Next Page 2 of 25
November 17, 2021 Shep Hyken Don’t Blow the Holiday Card Experience With Blatant Promotion Intro by Skip Cohen Wandering through Shep Hyken’s archives, I ran across this post from years back. But the fun of the content Shep shares… Read More→